This Privacy Policy explains what personal information ice7 collects when you use our Philippine online gaming platform, how that information is used, and the steps we take to keep it secure. Your privacy matters, and we want you to understand exactly how your data is handled.
ice7 operates at ice7.vu as an online gaming and sports betting platform serving players across the Philippines. When you create an account, make a PHP deposit, place a bet, or simply browse the platform, certain personal information is collected as part of how the platform works. This policy explains what that information is, why it's needed, how it's stored, and when — if ever — it's shared.
ice7 is committed to handling your personal data with care. The platform uses SSL encryption across all connections, OTP-based verification for account access and sensitive actions, and KYC identity verification as part of the account withdrawal process. These aren't just technical features — they reflect a genuine approach to treating player data responsibly.
This Privacy Policy applies to all use of the ice7 platform, including via desktop browser, the Android APK available at ice7.vu, and the iOS home screen shortcut. It covers data collected through account registration, gameplay, transactions, and platform support interactions. If you have any questions about this Policy or how your data is handled, contact ice7 at the email address listed in the Contact section below.
Six commitments that shape how your personal data is handled on the ice7 platform.
All data transmitted between your device and the ice7 platform is protected by SSL encryption. This applies to login, account settings, PHP deposits and withdrawals, and all gameplay activity — whether you're accessing ice7 from Manila, Cebu, or anywhere else in the Philippines.
A one-time password (OTP) is sent to your registered Philippine mobile number each time you log in or perform sensitive account actions. This two-step process ensures that even if someone else has your password, they cannot access your ice7 account without your mobile device.
Before your first withdrawal, ice7 requires KYC verification — you submit a valid Philippine government-issued ID through your account settings. This protects your PHP balance from fraudulent withdrawal attempts and ensures that funds are returned only to the verified account holder.
ice7 does not sell your personal information to third parties. Data shared with service providers — such as payment processors for PHP transactions — is limited to what those providers need to perform their specific function. It is never sold, rented, or traded for marketing purposes.
This Privacy Policy sets out exactly what data is collected, why it's needed, and how long it's kept. Your account transaction history in PHP is always accessible from your account section. There are no hidden data practices — what's described here is what ice7 actually does.
You have the right to access the personal data ice7 holds about you, to request corrections to inaccurate information, and to request account closure. Requests related to your personal data can be submitted to the ice7 support team at the contact details provided in this Policy.
ice7 collects personal information in the course of providing the platform and its services. The types of information collected depend on how you interact with ice7.
Information you provide directly:
Information collected automatically:
| Data Type | Why It's Collected |
|---|---|
| Name, date of birth, mobile number | Account registration, identity verification, OTP delivery |
| Government-issued ID | KYC verification before first PHP withdrawal |
| Philippine bank or e-wallet details | Processing PHP deposits and withdrawals |
| Device and IP data | Security monitoring, fraud prevention, platform access logging |
| Gaming activity | Account transaction history, responsible gaming monitoring, platform improvement |
| Support communications | Resolving queries, maintaining support records |
ice7 uses the personal information it collects for the following purposes:
ice7 does not use your personal data for unsolicited third-party marketing, and does not sell or rent your data to any outside party.
ice7 processes your personal data on the following grounds:
ice7 does not sell, rent, or trade your personal data. In limited circumstances, data is shared with third parties as follows:
All third-party service providers who handle ice7 player data are required to process that data only for the specified purpose and to maintain appropriate security standards.
ice7 applies technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and loss. Key security measures include:
No security system is entirely infallible. In the event of a data breach that is likely to affect your rights, ice7 will take appropriate steps to contain the breach and notify affected users as required by applicable law.
You also play a role in keeping your account secure. Never share your password or OTP with anyone — ice7 staff will never ask for your password. If you believe your account has been compromised, contact ice7 support immediately.
ice7 retains personal data for as long as your account is active and for a reasonable period thereafter, as required by legal and operational obligations. Specific retention considerations include:
When personal data is no longer required for its original purpose and retention is no longer legally required, it is securely deleted or anonymised.
As an ice7 account holder, you have the following rights in relation to your personal data:
To exercise any of these rights, contact ice7 support at the email address provided in the Contact section. Requests will be reviewed and responded to within a reasonable timeframe. ice7 may need to verify your identity before processing a data rights request.
The ice7 platform is strictly for players aged 21 and above. ice7 does not knowingly collect personal data from individuals under the age of 21. Age verification is part of the KYC process required before withdrawal processing, and accounts found to belong to underage individuals will be closed in accordance with the platform's Terms and Conditions.
If you believe that an underage individual has registered an ice7 account, please contact ice7 support immediately using the details in the Contact section below.
ice7 may update this Privacy Policy from time to time to reflect changes in platform practices, applicable law, or operational requirements. When material changes are made, registered players will be notified via the mobile number or account contact method on file, and the updated Policy will be published on this page with a revised effective date.
Your continued use of the ice7 platform after any update to this Policy constitutes your acceptance of the revised terms. If you disagree with a material change, you may request account closure before the change takes effect by contacting ice7 support.
Minor updates — such as typographical corrections or clarifications that do not change the substance of any provision — may be made without separate notice.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the ice7 team at:
Email: [email protected]
For general platform questions and guides, visit the FAQ page. For details on responsible gaming tools and self-exclusion options, visit the Responsible Gaming page. To review the full platform rules, see the Terms and Conditions.
Join ice7 and enjoy sports betting, eBingo, slots, and live casino — with SSL encryption, OTP security, and transparent data practices built in from day one. 21+ only.